You sold your last unit on your shop and on a marketplace at the same time, and now somebody has to call a customer and apologise. Meanwhile where-is-my-order fills the shared inbox faster than anyone can empty it.
| Cal. WM33-08 | E-commerce Automation for Retailers |
|---|---|
| Function | Orders, stock, listings and support triage |
| Typical build | 2–4 weeks |
| Works with | Shopify, WooCommerce or PrestaShop and your marketplaces, your ERP, your carriers and your support inbox |
| Price | from CHF 3'000 · CHF 690 diagnostic, credited |
Orders copied by hand between store, ERP and carrier labels, slow, error-prone and impossible to scale when volume spikes.
Inventory drifts across your store and marketplaces: oversells, stockouts and hours lost updating listings and quantities by hand.
Where-is-my-order tickets, returns and reviews stack up in shared inboxes, replies slip, and customers wait days for an answer.
New orders flow from every channel into your ERP, get validated, and trigger picking, packing and carrier labels automatically, no more copy-paste between tabs.
Stock stays consistent across your store and every marketplace in near real time, with low-stock and reorder alerts so you never oversell or run dry unexpectedly.
Product titles, descriptions and attributes are generated and optimised from your catalogue and kept up to date across channels, a human reviews before anything goes live.
Incoming tickets are classified and routed, order-status questions get drafted replies with real data, and only edge cases reach your team, faster answers, less noise.
Returns and RMAs follow a clear flow, reviews are aggregated with draft responses, and a human approves anything sensitive before it's sent. No autopilot spam, ever.
An order comes in from a marketplace on a Saturday. It drops into your ERP, stock comes down on every channel at once, and the carrier label is ready for Monday. A where-is-my-order email gets a draft reply with the real tracking, waiting for someone to glance at it and send. A return request follows the return flow, and anything touching money or a complaint stops for your approval before it goes out.
Illustrative scenario — exact behaviour depends on your tools and volume. No results are guaranteed.
Your order, customer and catalogue data stays on your infrastructure, hosted in Switzerland. We host nothing on our side.
By design: customer data stays under your control, no transfer to third-party platforms you don't own, and processing you can document.
Workflows and access belong to you. You stay autonomous, even without us. Managed operation is optional.
After the diagnostic, an e-commerce automation build usually takes 2 to 4 weeks depending on your store, marketplaces and back-office tools.
The diagnostic is CHF 690 (credited towards the next steps). A build starts from CHF 3'000 depending on your channels and integrations. Optional "AutoPilot" operation from CHF 690/month.
Yes. We connect your store (Shopify, WooCommerce, PrestaShop and similar) and marketplaces to your ERP, carriers and support tools. Data stays on your Swiss-hosted infrastructure, nLPD/GDPR-compliant, and a human stays in the loop on sensitive steps.
No. We build reliable order, inventory and support workflows that save time and reduce errors, but no revenue or conversion is guaranteed. Results depend on your catalogue, channels and setup.
Credited towards your project if you proceed.