Your info@ inbox has a quote request sitting between a newsletter and a phishing attempt, and nobody is sure whose job it is. The client who wrote on Tuesday calls on Friday to ask whether you got his email.
| Cal. WM33-09 | Email Automation |
|---|---|
| Function | Sorts, routes and drafts inbox replies |
| Typical build | 2–4 weeks |
| Works with | Your shared mailboxes such as info@ or contact@, and your CRM |
| Price | from CHF 2'900 · CHF 690 diagnostic, credited |
A shared mailbox where urgent requests sit next to spam and newsletters, with no prioritisation.
Every message is qualified and routed to the right person by hand, hours every day.
Inconsistent replies depending on who answers, at the expense of your image and your sales.
Automatic sorting of inbound mail (quote, support, invoice, application, spam) by analysing content.
To the right person or department, with high-stakes requests given priority.
Key information (contact details, order number, subject) extracted and enriched into your CRM.
Context-appropriate replies, submitted for human validation before sending.
Chasing messages left unanswered beyond a defined deadline.
A quote request lands in the shared mailbox on Tuesday morning. It is recognised as a quote request, sent to the right person, and the contact details and reference are pushed into your CRM. A reply is drafted with the right tone and the right information, and waits for a human to read it and send it. If nobody has answered by the deadline you set, the message comes back up instead of sinking.
Illustrative scenario — exact behaviour depends on your tools and volume. No results are guaranteed.
The content of your emails stays on your Swiss-hosted infrastructure, no copy held by a third party.
You control what is analysed and retained. Compliant processing by design.
Sensitive replies always go through human validation. The workflows are yours.
Typically 2 to 4 weeks after the diagnostic, depending on volume and the number of cases to cover.
Diagnostic at CHF 690 (credited). Build typically between CHF 2'900 and 8'000. Starter Pack at CHF 3'900. Optional "AutoPilot" follow-up from CHF 690/month.
Not by default: we favour human-validated drafts. Full automation is only enabled for simple cases and at your request.
You do, entirely. Everything is hosted on your infrastructure, and you stay autonomous and own the workflows.
Credited towards your project if you proceed.